INFORMATION
TECHNOLOGY IS MARKED BY RAPID EVOLUTION.
Hi, my name is Felix Jerez and
I am a certified IT Technician for IT companies.
WHO I AM
I'm a Bilingual (English/Spanish) Certified IT Technician specializing in cybersecurity.
Experienced in troubleshooting complex systems, securing networks, applications, and endpoints, and ensuring data integrity, confidentiality, and availability. Skilled in technical support, hardware/software diagnostics, and user assistance via phone, email, and chat.
WHAT I OFFER
I provide professional IT support, cybersecurity assistance, and technical troubleshooting services for individuals and small businesses. My experience includes system diagnostics, network security, help desk support, and endpoint protection, with a strong focus on reliability, security, and efficiency.
My background includes hands-on technical support, cybersecurity training, and real-world troubleshooting in Windows, Linux, and network environments.
CONSULTING
Guidance on technical
environments, system
organization, and security practices.
Focused on improving
reliability, efficiency, and proper implementation of IT solutions.
SUPPORT
Assistance with technical issues, system errors, and operational problems.
Experience working in structured environments, handling incidents, and maintaining stable user and system operations.
QUALITY
Work performed with
attention to detail,
consistency, and
professional standards.
Clear communication,
accurate diagnostics, and responsible handling of systems and data.
DO YOU HAVE ANYMORE QUESTIONS?
CONTACT ME
United States.